Support
Building a Reliable Network with our Monitoring & Support Capabilities
The Pactel International Network Operations Centre (NOC) is a a state-of-the-art facility located in Sydney, Australia that provides real-time monitoring of individual sites 24x7. The key feature of Pactel's Satellite NOC is the availability of a customer web portal, which provides on-line network status information and an advanced ticket-handling and support procedure.
Network Monitoring
| Feature | Data | Voice |
|---|---|---|
| RF Levels |  |
|
| Protocol Analysis | |
|
| Equipment Status | |
|
| Up/Downtime | |
|
| Usage | |
|
| Acceleration | |
|
| QoS | |
|
| Latency | |
|
| Throughput | |
|
| ASR | |
|
| Jitter | |
|
| Packet Loss | |
|
| CDRs | |
|
| Financial Statistics | |
Pactel's Remote Network Monitoring Structure:
